Customer Success Stories
Feb 20, 2026
Feb 27, 2026
•
3 min read
When specialized software meets distributed teams, remote access can quickly become complicated. One managed IT provider recently faced this challenge while supporting a client that relied on SolidWorks for mission-critical 3D modeling work.
They needed a solution that was secure, flexible, and, above all, easy to deploy and manage.
Access Server delivered.
The challenge: enabling remote access to licensed software
The IT provider supports businesses across multiple platforms, including Mac, iOS, and Windows environments. One of their clients depended on SolidWorks, a 3D computer-aided design (CAD) and engineering (CAE) software; this required each user to validate against a licensing server hosted in the company’s on-premises data center.
This created a bottleneck:
- Employees could only use SolidWorks while connected to the corporate network.
- Remote and hybrid workers were blocked from accessing the software.
- Existing firewall-based VPN solutions were difficult to configure.
- Directory service integrations were cumbersome and time-consuming.
The provider needed a VPN solution that could be deployed quickly, integrate cleanly with modern identity systems, and provide secure remote access without adding operational overhead.
The solution: fast, flexible deployment with Access Server
The team deployed Access Server as a virtual appliance on a VMware ESXi environment. From there, they configured the VPN to tunnel only the traffic required to reach the SolidWorks licensing server, while allowing all other internet traffic to flow directly.
This split-tunneling approach delivered two key benefits:
- Maintained strong security for license validation.
- Preserved user performance for everyday internet use.
For authentication, the team integrated JumpCloud via LDAP and enabled multi-factor authentication using Google Authenticator, adding an extra layer of protection without complicating the user experience.
Rapid time to value
Speed mattered — and Access Server delivered.
The provider reported:
- Full deployment completed in under an hour.
- Core configuration finished in about 15 minutes.
- SSL certificate installed to eliminate browser warnings.
- Granular access controls configured quickly.
- User accounts provisioned with minimal friction.
The result: remote employees could simply connect via VPN and immediately access SolidWorks as if they were on the local network.
Why Access Server stood out
After evaluating multiple options, the IT provider chose Access Server for its balance of simplicity, flexibility, and security.
Key advantages included:
- Intuitive setup and management.
- Seamless directory integration.
- Support for MFA.
- Flexible routing controls.
- Reliable secure remote access for distributed teams.
By removing configuration headaches and streamlining secure access, Access Server enabled the provider to better support modern hybrid work environments.
Supporting secure, scalable remote work
For IT teams managing specialized applications and distributed users, VPN complexity can slow everything down. This deployment demonstrates how the right solution can simplify secure remote access — without sacrificing control, visibility, or security.
Access Server helps organizations deliver secure, reliable connectivity to critical applications, wherever their teams work. If you're supporting hybrid users, modernizing authentication, or strengthening access controls, Access Server provides the flexibility and security to scale with confidence.
Explore Access Server to streamline and secure remote connectivity for your organization.
