A building systems company specializing in HVAC equipment, automation, and system balancing supports customers through multiple divisions, delivering integrated solutions. With a workforce that includes many mobile employees and field technicians, secure access to internal systems is essential for day-to-day operations.
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As the company grew, however, its approach to remote access struggled to keep up.
Note: The company featured in this story remains anonymous due to the sensitive nature of its work. Withholding its identity helps reduce the risk of exposing details about the security measures protecting its systems.
The challenge: expanding secure access for a mobile workforce
With a majority of employees working remotely or in the field, the company needed a reliable way to provide secure access to internal resources.
Previously, only a limited number of VPN connections were available. This made it difficult to scale access across the workforce and forced employees to rely on less secure alternatives. In some cases, teams shared sensitive data via email or accessed systems through exposed remote desktop connections.
These workarounds created both security risks and operational inefficiencies, making it harder for employees and external technical staff to access the information they needed to serve customers effectively.
To move forward, the company needed a solution that could:
- Provide secure remote access for a distributed workforce.
- Scale across employees and external partners.
- Simplify deployment and ongoing management.
- Offer a cost-effective licensing model.
The solution: scalable VPN access with Access Server
To address these challenges, the company deployed Access Server to deliver secure, centralized VPN connectivity across its workforce.
The platform’s straightforward deployment process allowed the organization to quickly roll out access without complex setup or long implementation timelines. Through a centralized web-based interface, administrators can configure remote access, manage users, and apply granular access controls with minimal effort.
Access Server’s built-in public key infrastructure (PKI) simplifies secure connection management, reducing the need for manual configuration. Its flexible licensing model — based on concurrent connections — makes it easy to scale access as needed without unnecessary cost.
With Access Server in place, employees and external technical staff can securely connect to the systems and data they need, whether they’re in the office, in the field, or working remotely.
The result: secure, accessible systems for a distributed team
After implementing Access Server, the company expanded secure access across its workforce, eliminating the need for risky workarounds like email-based file sharing or exposed remote connections.
Employees now have reliable, secure access to internal resources, enabling them to work more efficiently and respond to customer needs faster. At the same time, IT teams benefit from simplified management and greater control over access.
Today, Access Server supports a more secure and scalable way of working — helping the organization meet the demands of a mobile workforce while protecting sensitive data.
“If you are looking for a VPN solution that is transformative to the way you run business, is easy to manage, easy to deploy, and cost-effective, then OpenVPN is the solution for you.”
— IT manager
Secure remote access that scales with your workforce
As teams become more distributed, secure access needs to scale with them. Access Server offers a simple, reliable way to connect employees and partners to critical systems — without added complexity. If your organization aims to expand secure remote access while keeping management straightforward, Access Server is designed to support modern, mobile teams.